Can I get my money back, if I can not use the purchased charts?
No, we don't give refunds. Because we produce and sell digital files, there's no way to physically 'return' or exchange. You will find detailed information to every chart (source, year of issue, type of diagram, number of bars, data type) to make your right decision before purchase.


How can I make my purchase?
Once you have chosen from our extensive database of charts (by theme menu or search function), you can make a purchase online using our secure and automated shopping system. All charts are digital files delivered through download links provided to you via email after purchase. Enter the download link in the provided space in the download area and the chart is available on your computer immediately. All download links expire after 48 hours.


I have purchased charts. What next?
First thing to note is that you shouldn't sit waiting for the post. All of our charts are downloadable, and no physical goods are shipped to the client. Our charts are digital files delivered through download links provided to you via email after purchase. Simply enter the download link in the provided space in the download area and the chart is available on your computer immediately. All download links expire after 48 hours.

Will I get an invoice to my purchase?
Yes, an invoice per order will be created and send you via email automatically, with your invoice data (e.g. company name, address).

Must I pay tax per order?
No, we are not located in the USA or Europe, therefore we are not bound to raise a tax from you.

What methods of payment do you accept?
Now we accept PayPal only for the purchase of every chart. With PayPal you have all popular payment options in your country, so you can pay with a credit card at PayPal, too. You do not need to set up a PayPal account to pay with a credit card.

The charts will be payed in U.S. dollars. How do I handle currency conversions?
No, problem! PayPal and credit card transactions will automatically convert your currency.


How do I know my payment details will be safe if I purchase via your website?
Buy Biz Charts is 100% safe and secure. Our rigorous security practices protect your financial information and eliminate any risk associated with purchasing. We don't store your credit card information or PayPal account details on our servers or the servers of our merchant account providers. We encrypt all checkout pages - wherever you have to enter financial information.


I have a discount coupon from Buy Biz Charts, what can I do?
You choose a chart in our online shop and start the purchase process, and during the payment process you can enter your discount coupon code to get a free chart - although your registration is necessary.